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Terms & Conditions

Bevie Handcraft NZ Limited

1. Introduction

Bevie Handcraft NZ Ltd, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on this website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

2. Information on the Website

Whilst every effort is made to update the information contained on this website, neither Bevie Handcraft NZ Ltd nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

3. Trade Marks

The trade marks, names, logos and service marks (collectively “trade marks”) displayed on this website are registered and unregistered trade marks of Bevie Handcraft NZ Ltd. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of Bevie Handcraft NZ Ltd.

4. External Links

External links may be provided for your convenience, but they are beyond the control of Bevie Handcraft NZ Ltd and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use.

5. Public Forums and User Submissions

Bevie Handcraft NZ Ltd is not responsible for any material submitted to the public areas by you (which include bulletin boards, social media sites, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by Bevie Handcraft NZ Ltd. Bevie Handcraft NZ Ltd reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to –

5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner’s and/or a third party’s computer system and/or network;

5.4 violate any copyright, trade mark, other applicable New Zealand, Australian, or international laws or intellectual property rights of the Website Owner or any other third party;

5.5 submit contents containing marketing or promotional material which is intended to solicit business. 

6. Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material. 

7. Warranties

Bevie Handcraft NZ Ltd makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company’s personal information or material and information transmitted over our system.

8. Disclaimer of Liability

Bevie Handcraft NZ Ltd shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

9. Use of the Website

Bevie Handcraft NZ Ltd does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction. By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

10. General

10.1 Entire Agreement.

These website terms and conditions constitute the sole record of the agreement between you and Bevie Handcraft NZ Ltd in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and Bevie Handcraft NZ Ltd in respect of your use of the website.

10.2 Alteration

Bevie Handcraft NZ Ltd may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

10.3 Conflict.

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

10.4 Waiver.

No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

10.5 Cession.

Bevie Handcraft NZ Ltd shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

10.6 Severability.

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non script and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

10.7 Applicable laws.

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of New Zealand and Australia without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of New Zealand or the High Court of Australia in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

10.8 Comments or Questions.

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

11. Online Shopping Terms and Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by Bevie Handcraft NZ Ltd and trades under the brand name Grainfather. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

Bevie Handcraft NZ Ltd may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in GBP, EUR, NZD, AUD and USD and are processed in these currencies. Bevie Handcraft NZ Ltd will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.

Bevie Handcraft NZ Ltd reserves the right to limit the quantities of certain items which you, your family or any group can purchase. Bevie Handcraft NZ Ltd will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery Bevie Handcraft NZ Ltd will notify its customers within 5 business days.

11.1 Privacy

Bevie Handcraft NZ Ltd is committed to the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.

Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.

Credit card payments are made through an Eway Payment Gateway or Authorize.net Payment Gateway and are secured using 256-bit SSL encryption. This ensures all credit card details you send to us via the internet will be encrypted. If any other user intercepts the communication, they will only be able to view the encrypted form. This makes it impossible to be intercepted by an unauthorised party as long as your browser supports the use of encrypted data transmissions.

For more details, please read our full Privacy Policy here: https://grainfather.com/privacy-policy/

11.2 Shipping Policy

Delivery is via third party courier. It is our company policy that we do not ship to Post Office box in New Zealand. Shipping address cannot be changed once order(s) has been shipped. As the registered couriers are third-party courier companies, we are unable to control their delivery time. If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery. Orders cannot be cancelled once order has been shipped. Shipping time may vary depending on your location, please allow 2 -3 working days for your order to leave our warehouse. Shipping charges for all country website can be found here. In the event that Bevie Handcraft NZ Ltd chooses not to ship an item, you will be notified by email and any amount charged to your credit card will be refunded.

11.3 Refund Policy

Grainfather is committed to providing a quality, convenient, all in one brewing system that our customers love using. The 30 Day Money Back Guarantee only applies to the Grainfather G30 Brewing System excluding it’s accessories and add-ons.

If for any reason you are not completely satisfied with your G30, please return this to us within 30 days of receipt and we can refund your purchase using your original payment method. However, you will need to send this back to us at your own cost.

We can only accept returns from those who have purchased from an official Grainfather website, owned by Bevie Handcraft NZ Ltd. We are only able to offer the 30 Day Money Back Guarantee in regions where we sell through an official Grainfather website, owned by Bevie Handcraft NZ Ltd.

If you move countries for example, you would need to return the item to the country in which you purchased this from in order to receive a refund. Please note, refunds will only be processed once the item is received by our warehouse.

11.4 Warranty

All equipment items sold on the Grainfather website are warranted against faults in material or workmanship under normal use and maintenance during the warranty period. We will repair or replace your product at no charge if found to be defective during the warranty period due to a manufacturing faults. The warranty excludes damage caused by misuse, neglect, customer alterations and incorrect installation. Please keep your order confirmation as this will authenticate your warranty. We can only accept returns from those who purchased from an official Grainfather website, owned by Bevie Handcraft NZ Ltd. If you purchased this from a stockist, the retail store will be your point of contact for repairs/replacements.

12. Online and App Features

Grainfather provides online features such the Brewing Community and the Grainfather Connect App for free. By creating an account via the Grainfather Connect app or Brewing Community you are providing Grainfather with information which can be the used for marketing and research purposes (for details refer to our Privacy Policy). You are responsible for maintaining confidentiality of your username, password and other sensitive information. You are responsible for all activities that occur in your user account. We are not responsible for any loss or damage to you or to any third party incurred as a result of any unauthorized access and/or use of your user account, or otherwise. 

If you mistakenly delete your Grainfather Connect App and lose information from your app, we will not be able to provide you with this information to upload to the app again. 

  1. Bevie Handcraft NZ Ltd reserves the right, in its sole discretion, to change, limit, or discontinue any aspect content, or feature of the ‘Connect’ application, as well as any aspect pertaining to the use of the Grainfather Brewing Community website.
  2. Bevie Handcraft NZ Ltd reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that it is unlawful or harmful to others.
  3. By uploading content to the ‘Connect’ application or Brewing Community website you agree that the submission becomes property of the public domain for use by any and all parties including Bevie Handcraft NZ Ltd for use without the requirement of copyright or intellectual property permission.